I have asked that we assess how some complaints are red-flagged up the organization.
Leigh Tavaziva, BBC Chief Operating Officer, will lead the review.
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Davie said he had not spoken to the star in question.

BBC Director General Tim DavieGetty
Davie would not comment on whether the presenter had offered to resign.
Davie said he and the BBCs executive team were only told about the initial complaint last week.
He said the investigations team has handled 250 cases in the past six months and not all get escalated.

At the center of the story is a family apparently riven by trauma.
Trust is absolutely fundamental to the BBC.
It is too early to say how this impacts the BBCs reputation in terms of trust.
On 19 May, checks were also made to verify the identity of the complainant.
This is a standard procedure to confirm that the complainant is the person they say they are.
The Acting Chairman was updated, and the Board was regularly updated in the coming days.
It was agreed that the presenter would not be on air while this matter was being considered.
On 7 July the BBC also made contact with the Police with regard to this matter.
On 8 July and on 9 July the complainant sent the BBC some materials related to the complaint.
The Police have requested that the BBC pause its investigations into the allegations while they scope future work.