The Post Office remains a public and government-owned entity, which partly accounts for the storys cut-through.

Produced byITV Studiosand Little Gem,Mr Bates vs. Hughes said the team had always thought attracting viewers in droves would be an uphill battle.

The length, breadth and complexity of the story can be off-putting, she added.

‘Mr Bates vs The Post Office’ Toby Jones Monica Dolan

The stars of ‘Mr Bates vs The Post Office’ITV

It is incredibly rare for a Prime Minister to comment publicly in such a way.

Broadcasters are under the cosh about this sort of thing in a way that newspapers arent.

It was a huge responsibility, she added.

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Former Post Office CEO Paula Vennells was played by Lia Williams. Image: ITV

In true stories you have a much more important responsibility, to the characters.

It certainly feels as though Hughes helped provide the solution.

The whole country is angry now.

Hughes saidMr Bateshas certainly had the biggest impact of any show she has worked on during a decades-long career.

In anyones estimation it is a completely extraordinary thing that has happened, she added.